At RR Competitions LLP, safeguarding your privacy is our priority. This Privacy Policy delineates our commitment to protecting your personal information and explains how we collect, use, and safeguard your data. If you have any inquiries or concerns about our Privacy Policy, please get in touch with us at info@rrcompetitions.com.
RR Competitions LLP operates the website [Your Website URL], registered under the laws of [Your Country] (LLP number: [Your Registration Number], registered address: [Your Address]). References in this policy to “RR Competitions,” “we,” “us,” or “our” pertain to RR Competitions LLP.
INFORMATION WE COLLECT AND HOW WE USE IT
When you interact with our website or directly engage with us, you may provide, or we may collect certain personally identifiable information (referred to as personal data). As a responsible data controller, we are committed to lawfully, transparently, and securely processing your data.
We may collect the following types of personal information:
Identity: First name, surname, RR Competitions account details (password), country of residence.
Contact: Email address, telephone numbers, and address.
Financial: Payment card details, billing address, purchase information, and payment history.
Profile: Your preferences for marketing, website preferences, and feedback through reviews and surveys.
Social: If you choose to register an RR Competitions account via Facebook, Twitter, or Google, we will utilize your contact information from the relevant account for your RR Competitions registration.
We may also gather information such as usage data (e.g., time spent on pages, click-throughs) and technical data (e.g., IP address, browser type) through cookies or other tracking technologies when you use our website.
The table below outlines how we use your data and the lawful basis for doing so:
| Reason for Using Data | Data Used | Legal Ground |
| Register you as an RR Competitions customer | Identity, Contact, Profile, Social | Performance of a contract with you |
| Enable your login to your RR Competitions account. | Identity, Contact, Social | Performance of a contract with you |
| Facilitate your participation in RR Competitions. | Identity, Contact, Financial, Surprise | Performance of a contract with you |
| Process payments made through our website | Identity, Contact, Financial | Performance of a contract with you |
| Arrange delivery of competition prizes. | Identity, Contact, Surprise | Performance of a contract with you |
| Internal administration and record-keeping | All | Performance of a contract with you, Necessary to comply with legal obligations, Necessary for our legitimate interests (effective business administration and service provision) |
| Notify you of changes to policies or services | Identity, Contact | Performance of a contract with you, Necessary to comply with legal obligations |
| Respond to your inquiries. | Identity, Contact | Performance of a contract with you, Necessary for our legitimate interests (customer satisfaction) |
| Communicate relevant RR Competitions updates | Identity, Contact, Profile | Necessary for our legitimate interests (business development, including competitions, products, and services), Consent |
| Contact you about third-party products/services | Identity, Contact, Profile | Consent |
| Enhance and personalize your website experience | Identity, Contact, Profile, Usage, Technical | Necessary for our legitimate interests (business development, website improvement, user experience enhancement) |
| Administer RR Competitions website and troubleshoot | All | Performance of a contract with you Necessary for our legitimate interests (website functionality and efficiency) |
| Verify identity, prevent fraud, and ensure security | All | Necessary for our legitimate interests (fraud prevention, security, crime detection) |
| Gather feedback through reviews and surveys. | Identity, Contact, Profile, Usage, Technical | Necessary for our legitimate interests (business development, customer feedback) |
We will only use your data for the purposes collected or for compatible reasons. If we need to use your data for an unrelated purpose, we will notify you and provide the legal basis.
In addition to the outlined usage, we may anonymize and aggregate personal data for internal purposes like system testing, research, and customer data analysis.
WHO WE SHARE YOUR DATA WITH
We do not share your data with third parties for their marketing purposes. However, we may share your personal data with select third-party service providers to provide our services effectively. These include:
- Delivering relevant RR Competitions marketing via email and text (unless unsubscribed).
- Managing customer reviews, surveys, and personalizing website content.
- Facilitating targeted advertising and detecting fraudulent or criminal activities.
- Establishing your RR Competitions account, involving social media companies used for login information during sign-up.
- Assisting in competition administration, like auditors, judges, and professional advisors.
- Supporting other service delivery aspects such as website hosting and customer payment processing.
When sharing personal data with third parties, access is restricted strictly on a need-to-know basis and subject to confidentiality and security obligations. Please note that some third-party service providers may use cookies or tracking technologies, as our Cookies Policy explains.
Additionally, we may be obliged to disclose your personal data to third parties if law or regulation requires, ensuring disclosure only to the extent mandated.
DATA TRANSFERS OUTSIDE THE EEA
We endeavour to limit data transfers outside the European Economic Area (EEA). We ensure your data is handled lawfully and fairly when such transfers occur (e.g., to service providers outside the EEA). We implement the necessary safeguards for these international data transfers. You can inquire about the safeguards implemented for international data transfers if relevant.
SECURITY OF YOUR DATA
We employ industry-standard security measures to maintain the safety and integrity of your data, aiming to prevent unauthorized access, loss, or misuse. Our actions include secure server software (EV SSL) encrypting all transmitted information and imposing confidentiality and security standards on third parties handling your data.
While we implement robust security measures, transmitting data over the internet isn’t entirely secure. Hence, we cannot guarantee the absolute security of information transmitted online, and any transmission is at your own risk.
DATA RETENTION
We retain your data if you maintain an RR Competitions account or wish to receive updates about our services. We may need your data for legal reasons (e.g., tax purposes or dispute resolution).
LINKS TO THIRD-PARTY WEBSITES
Our website may contain links to third-party websites. Once you leave our website via these links, we have no control over these sites and are not responsible for their privacy practices. Your interactions with these third-party sites are governed by their respective privacy policies and terms of use.
CHANGES TO OUR PRIVACY POLICY
Should changes occur in our Privacy Policy, we will update it on the RR Competitions website. Please check regularly for updates, and in the case of substantial changes, we may also notify you via email.
YOUR RIGHTS
In certain circumstances, you have the right to:
- Access your data.
- Correct or update your data.
- Erase your data.
- Object to data processing.
- Restrict data processing.
- Request data transfer to a third party.
- Withdraw consent (where provided) for specific processing activities.
To exercise these rights, or if you have concerns about how we handle your data, please get in touch with us. We endeavour to respond to all legitimate requests within one month (unless complexity requires a more extended period).
For any concerns about data handling, you may also contact the ICO (Information Commissioner’s Office) after discussing worries with us.
OPT-OUT OF RR COMPETITION MARKETING
You can opt out of RR Competitions marketing anytime using the opt-out option in our marketing emails or by Contacting Us. Please note that essential service notifications, such as updates to privacy or play terms, may still be sent.
For further discussions or to exercise your rights, please reach out to:
Email: info@rrcompetitions.com
Write to:
The Customer Services Manager
RR Competitions LLP
[Your Address]
[Your City/Region, Postal Code]
[Your Country]
Telephone: [+Your Phone Number]